Refund Policy

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Effective Date: 09/28/25
Last Updated: 09/28/25

At Precious Beading, your satisfaction matters to us. If for any reason you’re not happy with your purchase, please review our return and refund policy below.

1. Returns

• You have 30 days from the date of delivery to request a return.

• To be eligible, items must be returned in their original condition, unworn, unused, and in original packaging.

• Custom or personalized items are non-returnable unless they arrive damaged or defective.

• Customers are responsible for return shipping costs unless the return is due to our error.

2. Refunds

• Refunds are issued once the returned item has been received and inspected.

• If approved, refunds will be processed back to your original payment method within 5–10 business days.

• Shipping charges are non-refundable unless the return is due to a mistake on our part.

• We reserve the right to deny a refund if the returned item shows signs of wear, damage, or is not in its original condition.

3. Exchanges

• We do not currently offer direct exchanges. If you would like a different item, please return your original purchase (if eligible) and place a new order.

4. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging.

• We will review your claim and provide a replacement, repair, or refund at no additional cost.

5. How to Start a Return

To initiate a return, please contact us at:
📧 preciousbeading@yahoo.com
Include your order number, the item(s) you wish to return, and the reason for return.

6. Non-Returnable Items

• Custom or personalized orders

• Gift cards

• Sale or clearance items (if marked final sale)

7. Contact Us

If you have any questions about our Refund & Return Policy, please reach out to us at:

📧 preciousbeading@yahoo.com